Cookie Policy

Cookies are small text files stored on your device by your web browser when you visit a website. They help the site remember you, speed up pages, and deliver features that make your visits smoother and more secure. At LadyLuckz Casino, cookies support everything from account login and session security, to sweepstakes play and daily reward tracking, while helping us understand how people use the site so we can improve it.

This policy explains the types of cookies we and our partners use, how those cookies benefit you, how to manage them, and where to direct privacy questions. It applies to anyone visiting LadyLuckz Casino, which is available only in the United States, and complements our Terms and Privacy Policy. See our LadyLuckz Casino review for an overview of the platform and its features.

How cookies improve functionality, security, and performance

Cookies make core site functions work properly. They:

• Keep you logged in as you move between pages, and secure sessions during account verification and prize redemptions.
• Remember your chosen settings, language preference, and deposit and payment method details (when you opt in), so purchases of Gold Coins and other interactions are smoother.
• Power geolocation checks to confirm access eligibility and to apply state-specific restrictions required by law.
• Help detect and prevent fraud, support multi-factor authentication, and protect your account and payouts.
• Collect anonymous performance data so we can speed up pages, prioritize mobile compatibility, and improve load times across devices.

Cookies do not give us access to personal data stored elsewhere on your device.

Essential cookies you can’t opt out of without affecting the site

Essential cookies are required for the site to work. They enable basic functions such as:

• Signing in and keeping your session active.
• Completing Sweepstakes Play, Gold Coin purchases, and prize redemption workflows.
• Verifying age, identity, and payment ownership during KYC checks that support regulatory compliance.

If you block essential cookies, you may be unable to use key features, including gameplay, account management, or prize requests.

Functional cookies that personalize your experience

Functional cookies remember choices you make on the site to provide a more tailored experience. Examples include:

• Remembering display preferences and language settings.
• Saving your progress in loyalty programs, referral tracking, and daily reward timers.
• Prefilling forms where you have consented to data being saved, to speed up future transactions.

Disabling functional cookies may require you to re-enter preferences and reduce convenience.

Performance and analytics cookies we use to make the site better

Performance cookies help us understand how players use LadyLuckz Casino so we can improve features and fix issues. These cookies:

• Track page visits, session duration, and interactions with games and promotions.
• Aggregate anonymous data on device type, browser, and pages viewed to enhance mobile compatibility and site stability.
• Support internal reporting and usability testing without identifying individual users.

Performance cookies are typically anonymous, and aggregated results are used to refine site speed, reduce errors, and prioritize improvements like faster payouts and smoother gameplay.

Marketing and advertising cookies

Marketing cookies may be set by us or by third parties to deliver relevant offers and measure campaign effectiveness. They enable:

• Personalized promotions and social media competitions, for example those run on Facebook, Instagram, and Telegram.
• Measurement of ad performance and conversion tracking when you click a promotional link.
• Frequency control so you don’t see the same ad too often.

These cookies can track browsing across multiple sites and may be used to build anonymous profiles for ad targeting. You can opt out of ad personalization through your browser settings or third-party tools; however, opting out may limit tailored promotional messages and offers.

Third-party cookies and service partners

We work with third-party providers for analytics, advertising, payment processing, identity verification, and content delivery. Those providers may place cookies on your device when you use our site. Common cases include:

• Analytics vendors measuring site performance and user behavior.
• Payment processors and fraud-prevention partners that use cookies to secure transactions.
• Social platforms running competitions and promotions that may set cookies if you interact with embedded widgets or links.

We do not control third-party cookie practices. Those vendors’ cookie use is governed by their own policies. Where possible, we limit the data shared to what is necessary for the service to function.

Consent, site controls, and how we store your choices

When you first visit LadyLuckz Casino, we display a cookie notice that explains cookie categories and asks for your consent for nonessential cookies. You can:

• Accept all nonessential cookies.
• Reject nonessential cookies.
• Adjust preferences for specific cookie categories, where our cookie controls are available.

We store your cookie choices using a consent cookie so your preferences persist across visits. You can change or withdraw consent at any time through your browser settings or our cookie controls, if available. Withdrawing consent does not affect the lawfulness of processing performed while consent was active.

How to manage, block, or delete cookies in your browser

You can manage cookies from your browser or device settings. Common approaches:

• Chrome: Settings > Privacy and security > Cookies and other site data.
• Firefox: Options > Privacy & Security > Cookies and Site Data.
• Safari: Preferences > Privacy > Manage Website Data.
• Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data.

Clearing cookies will sign you out, reset preferences, and may remove saved game or reward state that relies on cookie data. Mobile browsers and device-level settings offer similar controls. For third-party ad opt-outs, you can use industry tools such as the Digital Advertising Alliance’s opt-out mechanisms, or the advertising settings provided by individual platforms.

How cookie choices affect site features

Turning off nonessential cookies may:

• Limit personalized promotions, targeted offers, and social media contest functionality.
• Interrupt features that remember “daily” rewards, wheel spins, or loyalty progress.
• Require more frequent sign-ins and re-entry of information for deposits and prize redemptions.
• Reduce accuracy of geolocation and fraud detection, which could affect your ability to access certain features.

Essential cookies are necessary for core gameplay and account security; disabling them can prevent critical functions, including Sweepstakes Play and prize redemption.

Policy updates and effective date

We may update this Cookie Policy to reflect changes in technology, regulatory requirements, or our services. When we make material changes, we will revise the effective date below and, where required, request renewed consent.

Effective date: October 18, 2026

Please review this page periodically to stay informed about how we use cookies.

Contact for privacy and cookie questions

If you have questions about cookies, privacy, or data processing, contact us:

• Email: support@ladyluckzcasino.com
• Phone (payments support): +1-682-499-2990, available 24/7
• Mail: GB SWEEPS LTD, P.O. Box 770038, Miami, Florida 33177, United States

Our support team typically responds within 12 hours for general inquiries. For privacy-sensitive requests, including data access or deletion, we may need to verify your identity before fulfilling requests in line with our Privacy Policy and Terms and Conditions.

We aim to be transparent and practical about cookie use so you can enjoy gameplay, promotions, and responsible play tools with confidence. If anything here is unclear, reach out and we’ll explain how cookies affect your account and experience.